All items should be well packed to assure that no damage is incurred during shipping. Please insure when shipping your item back for repair. Use a shipper that has a tracking delivery service. (i.e. FedEx) Robart is not responsible for damage incurred during the shipping process.

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Robart will contact you either by phone or email upon completion of an estimate to get your authorization to repair.

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If you believe any of your items may be covered under warranty, be sure to include a copy of your receipt to allow for warranty consideration.

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Repair Labor Rate is $60.00 per hour with 1/4 hour as the minimum labor charge.

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Terms & Conditions 
All merchandise is the responsibility of the shipper until it arrives at Robart. Robart is not responsible for items lost or damaged in transit to Robart. Warranty only applies as described by the product manufacturer and on products accompanied by a dated receipt. 

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Warranty items are to be shipped prepaid back to Robart.   All warrantied products will be returned freight free within the United States. All warrantied products returned outside the US will incur a shipping charge to have the product shipped back.

Warranty repair or replacement decisions are at the sole discretion of Robart Mfg. Collateral damage is not covered by manufacturer warranty. All charges for repair parts, labor, shipping and other fees are your responsibility. All items sent in for estimated repair and no work is performed will be charge a minimum $14.75 shipping charge to send the item back. Once items are repaired and you are contacted you will have 30 days to make arrangements for payment and shipping.

Non-payment of repairs can result in confiscation of equipment.

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By checking the box you understand and agree with the above terms & conditions.