Privacy Policy Your privacy is important to us. When you provide information to us via our Web site, we protect it according to this policy. If you have any questions, please don't hesitate to let us know. ​Who Is a Typical User of the Robart Manufacturing Web Site? ​ Robart Manufacturing operates primarily as a provider of business-to-consumer services. Unlike many companies and Web sites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business clients and their employees. ​ What Information Do We Collect Online? ​ Unless otherwise stated in another, more specific policy on the Web pages you are viewing, we collect the following types of information when you browse www.robart.com or any other Robart Manufacturing Web site: ​ * Information you provide directly, such as your name or ordering information when you register or make an online order, or any chat room postings or e-mail messages you send us; ​ * The Web pages your Internet browser visits; ​ * Aggregate data, such as the number of hits per week, per Web page. ​ How Do We Use This Information? ​ Robart Manufacturing does not rent or sell customer lists to other companies. Instead, we use information collected via the Web site in the following ways: ​ * For information you provide directly, such as ordering information or e-mail messages, we use the information to respond to your orders and requests. ​ * For some registration and use data, we may direct you to particular Web pages, customize the Web pages you see, or otherwise increase the relevance of the information you access through the Web site. ​ * For information about Web pages visited, page hits per week, and the like, we use this information internally to improve the design of our Web pages. ​ * Robart Manufacturing may use third-party storage or service-provider companies to perform some functions including the processing of data. ​ Robart Manufacturing may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law. ​ E-Mail Lists ​ Robart Manufacturing maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers. ​ Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our Web site. To be removed from a Robart Manufacturing mailing list, simply contact us now. ​ Notification of Data Processing in the United States of America ​ When you choose to submit information through the Web site, Robart Manufacturing and its affiliates may transfer, process and store the information in countries in which Robart Manufacturing and its affiliates maintain offices, including the United States. The United States does not regulate data protection in the same manner as other countries, including the Member States of the European Union. Accordingly, the data that you submit to Robart Manufacturing may be transferred to, processed, or stored in countries where the data protection laws are different than those of your country of residence. ​ Information Storage and Updates ​ You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law. ​ Web Site Revisions ​ We constantly update the features of our Web site to better serve you and all our customers, so this policy may also be revised from time to time. Robart Manufacturing may modify this policy without advance notice and any modifications are effective when they are posted here. By using our Web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us at your convenience.

How to navigate the new site Feel free to scroll though the navigation support page for some quick and easy guides on how to navigate this site. You can also click on any of the links below to jump to a specific section. Additional support can be found under our " SUPPORT " tab which offers Frequently Asked Questions , provides all instructions, dimension drawings and spare parts lists along with some helpful guides we have put together in the 50+ years Robart has been manufacturing premier R/C Gear and Components. Finding the right Department | Using filters | Searching for Spare Parts | Technical Support Site Map find a department Finding the right Robart Department All Robart Product Divisions are broken down within the main navigation links at the top. While some of these divisions do cross such as R/C AIR and APPAREL , each division offers 100% of the items that we sell retail. These links do not change from page to page. Once you have found the correct Robart Division, you have a few options for navigation. Since Robart is known for its Top of the Line RC Retracts, we will use this one as an example. Categories within Each Division The two main ways to search for an item within a Robart Division is "Hover Over" and "All Categories" Hover Over When you take your mouse and hover over a category as show in Diagram 1 , you will see a list of all the categories drop down. From here you can navigate your mouse to the desired category you want to check out and simply click. From here, if you still need assistance, please navigate to the next section. diagram 1 diagram 2 All Categories Another option is to click on the main link of the category you are interested in as shown in Diagram 2 . This will bring up the Master Page for that Category so you can see everything we have to offer in one place as shown in diagram 2.2 diagram 2.2 Usig Filters Using Filters Every Store Page is set up with filters to help you narrow down your search to find the perfect item for your next project. These filters are always on the left hand side and are set up in the manufacturer's suggested order. For example. If Robart doesn't make an OEM gear for your model then you want to find one using the "Retract by Weight" category. All Robart Retracts are designed by weight. Using a lower rated gear wi ll fail. This mean s we highly recommend choosing all the weight classes that your kit fits into. And then from there, you can work your way down. The system will automatically remove any item that doesn't fit within your parameters. You can also click on multiple filters within each section narrowing your search down even more or, opening up more possibilities. These steps are shown below in diagrams 3, 3.2 and 3.3. Note: you can click on any of the images below for a larger view. W hen you are finished just click on the "X" in the top right corner. Diagram 3 On the left hand side you will see all available filters. If you don't see what you are looking for, try playing with the filters other than the weight. Diagram 3.2 First, choose the appropriate weight for your kit. Diagram 3.3 Next you can choose the drive mechanism. If you don't see any results after choosing all your filters, try removing the ones you are willing to compromise on such as electric/pneumatic and see what options are available. Spare Parts Search Spare Parts Search There are several ways to look for spare parts. Product Page, Search Site and Spare Parts List. 1. Every item has its spare parts listed below their product. So, if you know you have item #150, you can simply go to that item in the store, scroll down and all spare parts will be listed under "Spare Parts". ​ 2. In addition to being listed under their product location, under the "SUPPORT" tab there is a listing for all items we sell spare pats for under their Robart Product Number. You can simply click on the appropriate item number, locate the spare part you are looking for, click on that part number and it will take you to that product page. ​ 3. If you know the part number you are looking for, you can use the "Search Site" located in the top right hand side of every page. Simply type in your spare part number and press enter. This will generate all items that contain what you type. Tips when searching If you have an older spare parts list that appears with a dash in it, remove the dash before searching for it. For example. item #145-452A should be type in as 145452A. ​ Sometimes item numbers change but they don't change that much. You can use partial item numbers to search as well. For example. If you have a much older spare parts list that calls for item #145-452P, this very well could have been changed to "A" and then the dash was removed. Searching for item number 145452 will also give you the same results. ​ Using Filters 2.0 for Spare Parts With the industry changing everyday we have upgraded one section on our website, "Spare Parts" . Every modeller has a different style and while one modeller may be building to scale from the factory floor, another may be building from scale from a specific battle and we realize, that this means parts and pieces were scavenged for during those times to get the birds in the air. So, while an oleo may have been one way when it was manufactured, it could very well have changed before the epic battle that won that kit its notoriety. With these different styles it can sometimes be hard to navigate the 1000+ parts that we offer to make that unique one-off that you are going for. So, for this, we designed an in depth spare parts page that allows you to use over 100 filters to achieve your goal with little to no modeling while ensuring everything fits together nicely. Site Map Site Map Know what you're looking for but can't quite find it? Check out our "SITE MAP" which lists all pages under their categories. . 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Factory Refurbished Check back frequently to see if something pops up that you may be in the market for. All Factory Refurbished come with the Standard Robart Warranty unless otherwise noted in the product details.