Privacy Policy Your privacy is important to us. When you provide information to us via our Web site, we protect it according to this policy. If you have any questions, please don't hesitate to let us know. ​Who Is a Typical User of the Robart Manufacturing Web Site? ​ Robart Manufacturing operates primarily as a provider of business-to-consumer services. Unlike many companies and Web sites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business clients and their employees. ​ What Information Do We Collect Online? ​ Unless otherwise stated in another, more specific policy on the Web pages you are viewing, we collect the following types of information when you browse www.robart.com or any other Robart Manufacturing Web site: ​ * Information you provide directly, such as your name or ordering information when you register or make an online order, or any chat room postings or e-mail messages you send us; ​ * The Web pages your Internet browser visits; ​ * Aggregate data, such as the number of hits per week, per Web page. ​ How Do We Use This Information? ​ Robart Manufacturing does not rent or sell customer lists to other companies. Instead, we use information collected via the Web site in the following ways: ​ * For information you provide directly, such as ordering information or e-mail messages, we use the information to respond to your orders and requests. ​ * For some registration and use data, we may direct you to particular Web pages, customize the Web pages you see, or otherwise increase the relevance of the information you access through the Web site. ​ * For information about Web pages visited, page hits per week, and the like, we use this information internally to improve the design of our Web pages. ​ * Robart Manufacturing may use third-party storage or service-provider companies to perform some functions including the processing of data. ​ Robart Manufacturing may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law. ​ E-Mail Lists ​ Robart Manufacturing maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers. ​ Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our Web site. To be removed from a Robart Manufacturing mailing list, simply contact us now. ​ Notification of Data Processing in the United States of America ​ When you choose to submit information through the Web site, Robart Manufacturing and its affiliates may transfer, process and store the information in countries in which Robart Manufacturing and its affiliates maintain offices, including the United States. The United States does not regulate data protection in the same manner as other countries, including the Member States of the European Union. Accordingly, the data that you submit to Robart Manufacturing may be transferred to, processed, or stored in countries where the data protection laws are different than those of your country of residence. ​ Information Storage and Updates ​ You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law. ​ Web Site Revisions ​ We constantly update the features of our Web site to better serve you and all our customers, so this policy may also be revised from time to time. Robart Manufacturing may modify this policy without advance notice and any modifications are effective when they are posted here. By using our Web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us at your convenience.

Terms & Conditions Please review these policies carefully as they are the terms of sale that govern your purchases on the Robart Mfg. website. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order on the Robart Mfg. website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order. All transactions between all customers, and Robart Mfg. whether via phone, fax, email, mail, online, or other means fall under the directive of these policies unless expressly noted on your sales order, and approved by Robart Mfg. Management. While Robart Mfg. may assist you in placing your order, you (the customer) are ultimately responsible for ensuring all information found on your order is correct. U.S. Sales Robart Mfg. accepts orders from most billing addresses within the United States and most United States territories. ​ Outside U.S. Sales Robart Mfg. accepts orders from most billing addresses outside the United States. If your country is not listed on our website, please fax your order with credit card details to 630-584-3712. ​ Payment Methods Robart Mfg. allows you to make your purchases using any of the payment methods described below. Please read our policies carefully, especially with respect to payment methods, befor e you place your order. ​ Credit and Debit Cards Whether you order online or phone your order to Robart Mfg., you may pay by credit or debit within the accepted card type. When you provide Robart Mfg. with your card information, Robart Mfg. will obtain a pre-approval from the card company for the amount of the order, which may result in a corresponding block (temporary hold)on your available credit in the purchase amount while the pre-approval remains in place. Robart Mfg. will not bill (permanently capture) your credit card or process a transaction under your debit or check card for the appropriate shipment amount until your order ships. An exception to this practice will be deposits for specialty gear, special order product, or other items that require a deposit. (A deposit will be captured at the point of order and not shipment.) ​ The Robart Mfg. website accepts Discover, MasterCard, and Visa credit or debit cards associated with a billing address that matches the credit or debit card. ​ Most debit cards have daily spending limits that may substantially delay the processing of your order. ​ Robart Mfg. requires the credit or debit card security code for your card for any telephone or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the back of your card, on the signature panel (Visa, MasterCard, or Discover). ​ PayPal: PayPal will pull funds immediately from you account once the order is place. ​ Sales Tax: In addition to the price of your purchases, Robart Mfg. will charge sales tax based on upon the shipping address and the sales tax rate in effect at the time your order is billed/shipped. (This is governed by Robart being registered in that particular jurisdiction. Currently, sales tax applies to Illinois residents only.) If you phone in your order, the Robart Mfg. Sales Representative will provide an estimated dollar total of your order including tax and any applicable shipping charges at the time you place your order. If sales tax applicable and the appropriate chargeable sales tax rate changes prior to shipment, the sales tax rate charged will be the legal tax rate at time of shipment. The proof of purchase that Robart Mfg. includes with your shipment to you will include any applicable sales tax. ​ Order Processing: The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time which does not include transit time. Robart Mfg. does not initiate payment processing or shipment until Robart Mfg. receives all of the information that it needs and full payment or a full authorization, in the case of credit or debit cards. Robart Mfg. will begin processing orders within 24 hrs. of placing order. Orders placed on weekends or holidays will be processed on the next business day. Business days are Monday through Friday, excluding federal holidays. ​ Fulfillment: Once your order has been processed, Robart Mfg. will ship your order within 72 hours pending product availability. If your order contains multiple items, there could be a possibility of some items being backordered. Robart Mfg. will ship your order complete and will notify you if there are any items that are backordered. If you want your order to ship with items out of stock, you will be responsible for additional shipping charges to ship backorder items to you. Please be sure to denote this desire. ​ Shipping Options: ​ Standard FedEx Ground to Business Shipping: (U.S. Only) (Tracking) This option is $11.75 on all qualifying products shipped within the 48 contiguous States. For Alaska & Hawaii, shipping is an estimated amount of $45.00 and will be billed at actual plus a $2.50 handling fee. Products shipped via standard FedEx Ground service are normally delivered within 5 to 7 business days after shipment. Transit time is generally dependent upon geographic proximity to Robart. Standard FedEx Ground to Residential Shipping: (Home Delivery) (U.S. Only) (Tracking) This option is $11.75 on all qualifying products shipped within the 48 contiguous States. For Alaska & Hawaii, shipping is an estimated amount of $45.00 and will be billed at actual plus a $2.50 handling fee. Products shipped via standard FedEx Home Delivery Ground service are normally delivered within 5 to 7 business days after shipment. FedEx Home Delivery Ground Service delivers from Tuesday to Saturday. Transit time is generally dependent upon geographic proximity to Robart. 2-Day FedEx Air Shipping: (U.S. Only) (Tracking) For an additional charge, Robart Mfg. offers this expedited shipping option for most products. Products shipped via two-day service prior to 2:00 p.m. Central Time are normally delivered by 5:00 p.m. local time two business days after shipment. This option will be charged at actual shipping charges plus a $2.50 rush processing fee. 3-Day FedEx Express Saver Shipping: (U.S. Only) (Tracking) For an additional charge, Robart Mfg. offers this expedited shipping option for most products. Products shipped via three-day service prior to 2:00 p.m. Central Time are normally delivered by 5:00 p.m. local time three business days after shipment. This option will be charged at actual shipping charges plus a $2.50 rush processing fee. Next Business Day FedEx Shipping: (U.S. Only) (Tracking) For an additional charge, Robart Mfg. offers this expedited shipping option on most of Robart Mfg.’s products. Products shipped prior to 2:00 p.m. Central Time via Next Business Day service are normally delivered by 5:00 p.m. local time one business day after shipment. Next Business Day delivery is not available for orders shipping to Alaska and Hawaii. This option will be charged at actual shipping charges plus a $5 rush processing fee. International Mail: (Outside U.S.) (No Tracking) This option is an estimated amount of $34.50 more or less on all qualifying products shipped outside of the United States. Products shipped via International Mail are subject to duties and taxes and are usually delivered within 8 to 10 weeks days after shipment, not guaranteed. This option will be charged at actual shipping charges plus a $5 special handling international fee. NOTE: By selecting this option processing time my take an additional 3 - 5 days. ​ ​ 3 – 5 Day FedEx International Express Shipping: (Tracking) For an additional charge, Robart Mfg. offers this expedited shipping option on products shipped to international locations. This option is an estimated amount more or less on all qualifying products shipped outside of the United States. Products shipped prior to 2:00 p.m. Central Time are normally delivered by 4:30 p.m. local time within 3 – 5 business days after shipment. Products shipped via FedEx International Express Shipping are subject to all duties and taxes. All orders totaling over $500.00 US Dollars will be shipped via FedEx International Express Shipping. This option will be charged at actual shipping charges plus a $5 special handling fee. ​ Remember that these estimates are for time in transit only, and that they do not apply until the product leaves Robart Mfg.’s facility. As the delivery of your order is beyond Robart Mfg.’s control once your order leaves Robart Mfg.’s facility, Robart Mfg. cannot assume liability for late deliveries, regardless of the delivery method you specify. ​ All shipping prices are estimates only and actual shipping charges will depend on the state or country on where the items are being shipped to. ​ DISCLAIMER for International Orders & Shipping ​ Duties & Taxes: Import duties, taxes and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carrier. These charges are the recipient’s responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be. Robart will not change the value amount of the order to accommodate less duties & taxes, no exceptions!! ​ Shipping: Robart Mfg. shall not be liable for, and expressly disclaims any liability for any loss, damage, cost or expense associated in any way with any failure to deliver. All shipping is FOB St. Charles, IL. Signature is required for orders over $500.00 : Most of Robart Mfg. shipments contain valuable equipment. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where someone you trust will be available to sign for your package, or accept your package if a signature is not required for the delivery. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. Title and risk of loss to all products will pass to you on delivery. Please note that for deliveries that require a signature, if you are willing to assume the risks of delivering your order without a signature, you may authorize Robart Mfg. to arrange for a delivery that does not require anyone to be at the delivery address. ​ Undeliverable Packages: Occasionally packages are returned to Robart Mfg. as undeliverable. When the carrier returns an undeliverable package to Robart Mfg. Mfg., please contact Robart Mfg. at 630-584-7616 to make arrangements for reshipment. Note: Additional Shipping Charges May Apply ​ Failed Delivery Attempts: Most of Robart Mfg.’s carriers make three attempts to deliver a package. After three delivery attempts, the carrier will return the package to Robart Mfg. Return and Refund Policy: If you are not satisfied wit h your Robart Mfg. purchase of a product, please visit online at www.robart.com/support for a Return Authorization form (RA#). ​ If the item is returnable and you send it back to us unopened in the original packaging, Robart Mfg. will offer you an exchange or refund based on your original amount and method of payment. You must return the product to Robart Mfg. within 14 calendar days of the issuance of the RA#. All products must be packed in the original, unmarked packaging, including any accessories, manuals, documentation, and registration that shipped with the product. Robart Mfg. may assess up to a 25% restocking fee on any opened product, hardware or accessory. ​ For approved warranty claims outside the United States (48 contiguous states), return shipping, to the customer, all postage above $7.50 will be the responsibility of the consumer. For more information regarding returns, visit the support page on the Robart Mfg. Website www.robart.com/support Note: Robart Mfg. recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Robart Mfg. or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. ​ Prices: Robart Mfg. endeavors to offer you competitive prices on current Robart Mfg. products, selected Sale and third-party products. Your total order price will include the price of the product on the day of shipping plus any applicable sales tax and shipping charges. Robart Mfg. reserves the right to change prices for products displayed on the Robart Mfg. website at any time and particularly to correct pricing errors that appear on the website. Other Terms and Conditions: ​ Robart Mfg. is not responsible for typographical errors. Robart Mfg. reserves the right to cancel any order you have placed if there was a typographical error on the Robart Mfg. website concerning the pricing or availability of any item you ordered when you placed the order. ​ ​ Robart Mfg. reserves the right to change the terms and conditions of sale on the Robart Mfg. website at any time. ​ ​ Robart Mfg. may make changes to any products offered on the Robart Mfg. website, or to the applicable prices for any such products, at any time, without notice. The information provided on the Robart Mfg. website with respect to products may be out of date, and Robart Mfg. makes no commitment to update the information provided on the Robart Mfg. website with respect to such products and services. ​ ​ Robart Mfg. reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Robart Mfg. website, or to any portion of the Robart Mfg. website, for any reason; (2) to modify or change the Robart Mfg. website, or any portion of the Robart Mfg. website, and any applicable policies or terms; and (3) to interrupt the operation of the Robart Mfg. website, or any portion of the Robart Mfg. website, as necessary to perform routine or non-routine maintenance, error correction, or other changes. ​ ​ To the extent permitted by law, all sales at the Robart Mfg. website are governed by Illinois law, without giving effect to its conflict of law provisions. ​ ​ No Robart Mfg. employee or agent has the authority to vary any of the Robart Mfg. website’s policies or the terms and conditions governing any sale. ​ ​ If any of the aforementioned policies are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such policy shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of the policy, so that the policies shall remain in full force and effect. Any item not found enforceable shall not render remaining terms and conditions invalid. ​ ​ Robart Mfg.’s failure to insist on or enforce strict performance of these policies shall not be construed as a waiver by Robart Mfg. of any provision or any right it has to enforce these policies, nor shall any course of conduct between Robart Mfg. and you or any other party be deemed to modify any provision of these policies. ​ ​ These policies shall not be interpreted or construed to confer any rights or remedies on any third parties.

RMA Robart gear and accessories are warrantied for 1 year from date of shipment when purchased direct or, through a licensed dealer with a copy of the receipt for manufacturer defect. If you purchased your items outside of Robart and are looking for a return, you MUST contact the seller. Robart does not accept returns unless purchased direct with the allotted time period. For additional repair and return information, please use one of the sections below. Product Repair Terms & Conditions Warranty & Non-Warranty Repairs All items should be well packed to assure that no damage is incurred during shipping. Please insure when shipping your item back for repair. Use a shipper that has a tracking delivery service. (i.e. FedEx) Robart is not responsible for damage incurred during the shipping process. Robart will contact you either by phone or email upon completion of an estimate to get your authorization to repair. If you believe any of your items may be covered under warranty, be sure to include a copy of your receipt to allow for warranty consideration. Repair Labor Rate is $60.00 per hour with 1/4 hour as the minimum labor charge. Terms & Conditions All merchandise is the responsibility of the shipper until it arrives at Robart. Robart is not responsible for items lost or damaged in transit to Robart. Warranty only applies as described by the product manufacturer and on products accompanied by a dated receipt. Warranty items are to be shipped prepaid back to Robart. All warrantied products will be returned freight free within the United States. All warrantied products returned outside the US will incur a shipping charge to have the product shipped back. Warranty repair or replacement decisions are at the sole discretion of Robart Mfg. Collateral damage is not covered by manufacturer warranty. All charges for repair parts, labor, shipping and other fees are your responsibility. All items sent in for estimated repair and no work is performed will be charge a minimum $14.75 shipping charge to send the item back. Once items are repaired and you are contacted you will have 30 days to make arrangements for payment and shipping. Non-payment of repairs can result in confiscation of equipment. Please ship all items to Robart Mfg. Attn: Repair Dept. 155 Oswalt Batavia, IL 60510 Please include a clear note with your name, address, phone number and email address and include the Robart item number if available. Thank you. Product Returns Credit or Exchange Returning Items We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will be happy to accept your return (if purchased directly from Robart) within 30 days, under the following terms: Return Policy Returned merchandise must be in unused condition and in its original packaging. The mounting of retracts, air tanks and air valves constitutes “used merchandise”. Most returns will be subject to a 25% restocking fee. Returns in poor condition may be refused or the restock fee may be increased to cover the cost of repairing and repacking the product to new condition. When packing your merchandise for return, please be sure all of the original packing materials and instruction sheets are included. Please note if an item is damaged in transit due to improper packaging, you may be charged for parts and labor to repair the item to new condition. Please provide the following information in your return either typed or printed legibly. Returned items are not guaranteed that the product will be accepted for an exchange or return. Freight is to be pre-paid on all returns unless you call to receive special authorization from Robart Mfg.. - A copy of your original invoice if purchased through a robart licensed dealer or distributor. If purchased directly through robart Mfg., please include your Invoice number or order number. - Your name, address, phone number and email address, if purchased anywhere other than directly through robart Mfg. Freight charges will not be refunded. The customer is responsible for insured shipping back to our facility. Please ship back by a tractable shipping company. (i.e. UPS or Fed-Ex) All warrantied products will be returned freight free within the United States. All warrantied products returned outside the US will incur a shipping charge to have the product shipped back. Returns sent COD will be refused. Sorry we can’t accept returns on Custom Made Retracts or Struts. In addition modifications made by customers will void the warranty and returns will be refused. Defective Merchandise If you receive a defective item please call us for return instructions. In most cases, we will accept the return and either fix or replace the item if warranty applies if returned within the 1 year from date of shipping applies. Please send a copy of the receipt along with the defective merchandise. Damaged Merchandise If a package has been damaged in shipping and it is apparent, please refuse the delivery. If you already accepted the package and discover that it has been damaged please call us immediately at 630-584-7616. Do not wait. There is a limited amount of time we can file a claim for damaged in shipping items. Please send all returns to the following address. DO NOT attention them to a specific individual unless that robart representative asked you to. Robart Mfg, Inc. - Returns 155 Oswalt Batavia, IL 60510 Ph: (630) 584-7616 Fx: (630) 584-3712

Phonetic Alphabet NATO Phonetic Alphabet The NATO phonetic alphabet is a Spelling Alphabet, a set of words used instead of letters in oral communication (i.e. over the phone or military radio). Each word ("code word") stands for its initial letter (alphabetical "symbol"). The 26 code words in the NATO phonetic alphabet are assigned to the 26 letters of the English alphabet in alphabetical order. ​ Each word is chosen because it CANNOT be confused for any other word when said, hence the reason it is used to help people spell words over phones or radio. It began with the introduction of voice-communication over radio signals. ​ Sometimes you will hear someone use the word "Apple" instead of "Alpha". In the English language alone, there are 43 other words that sound just like apple. out of those 43, over half of them also sound like other words starting with other letters. This is why using the correct Phonetic Alphabet is so important. Robart Customer Service is made up of military veterans, military families and former pilots and we are well versed in this alphabet. Feel free to use the guide below when contacting us and we will do the same. Help get you what you need the first time.

Brake Systems Robart Brake Systems are designed to work on Robart Wheels. We do not test them to see if they are compatible with other manufacturers . When choosing your brake system, pay attention the axle size. Thank you. Filtriraj prema: Wheel Size 2" - 2 3/4" Robart Scale Wheels 3" - 3 1/4" Robart Scale Wheels 3 1/2" - 4" Robart Scale Wheels 4" - 4 1/2" Brake Ready Aluminum Wheels 5" - 6" Brake Ready Aluminum Wheels Axle Size 1/4" Axle 3/16" Axle Accessories Brake Valves Brake Clips Brzi pregled 139 - Disc Brakes For 5" - 6" Brake Ready Aluminum Wheels Cijena 156,92$ Dodaj u košaricu Brzi pregled 139SET - Disc Brake Set 5" - 6" Wheels w/Air System & Brake Valve Cijena 306,99$ Dodaj u košaricu Brzi pregled 140 - Disc Brakes For 4" - 4 1/2" Brake Ready Aluminum Wheels Cijena 156,92$ Dodaj u košaricu Brzi pregled 140SET - Disc Brake Set 4" - 4 1/2" Wheels w/Air System & Brake Valve Cijena 306,99$ Dodaj u košaricu Brzi pregled 141 - Universal Brake System Air Kit Cijena 41,34$ Dodaj u košaricu Brzi pregled 142-1 - Compact Uni-Brakes For 2" - 2 3/4" Robart Scale Wheels, 3/16" Axle Cijena 113,22$ Dodaj u košaricu Brzi pregled 142-2 - Compact Uni-Brakes For 2" - 2 3/4" Robart Scale Wheels, 1/4" Axle Cijena 113,22$ Dodaj u košaricu Brzi pregled 143-1 - Compact Uni-Brakes For 3" - 3 1/4" Robart Scale Wheels, 3/16" Axle Cijena 115,52$ Dodaj u košaricu Brzi pregled 143-2 - Compact Uni-Brakes For 3" - 3 1/4" Robart Scale Wheels, 1/4" Axle Cijena 115,52$ Dodaj u košaricu Brzi pregled 144-1 - Compact Uni-Brakes For 3 1/2" - 4" Robart Scale Wheels, 3/16" Axle Cijena 118,97$ Dodaj u košaricu Brzi pregled 144-2 - Compact Uni-Brakes For 3 1/2" - 4" Robart Scale Wheels, 1/4" Axle Cijena 118,97$ Dodaj u košaricu Brzi pregled 175 - Electronic Brake Valve (Mini Hobby) Cijena 126,44$ Dodaj u košaricu Brzi pregled 186 - 1 Position 2 Port Air-Control Valve (Green) Cijena 25,85$ Dodaj u košaricu Brzi pregled 670CLIP - 1/2" dia RoboStrut Brake Line Clips Cijena Od 5,69$ Dodaj u košaricu

FAQ Frequently Asked Questions is a good source of information. When customers call with questions that another customer has asked, we add it to the FAQ page so others can easily access the information needed to get back to the task at hand. If you don't see what you are looking for here, please take a look at our " Support " page or, you can visit our " Contact " page and drop us a line. Thank you. Does the Robart website reflect Live Inventory? We do not. We understand that not all modellers have the ability to go into a local hobby shop and purchase their items so, in an effort to make as much Robart Gear & Accessories available to all modellers, Robart sells direct approximately 3,000 of the 10,000 items we manufacture. Our website shows all these items but due to the constant larger distributor orders we are not able to keep live inventory numbers online. If the item number you are looking at says in stock, this means this item is an item that we sell a lot of and we DO try to keep it in stock but occasionally we do run out. If the item says "OUT OF STOCK", this means that this is only made to order. We do this because we want every modeller to have the opportunity to order exactly what they want but, because it is a very rarely ordered item, we cant manufacture and stock the item knowing it will not only take up shelf space but will also cause price increases due to wasted material and available material for regularly stocked items. If you would like to know if an item is available, please CLICK H ERE and use the form to drop us a line. Please include the Robart Item # and quantity of what you need. You can also contact us at 630-584-7616 for additional support. ​ Example: One pair of Item #150 (Large Rotating Retracts) would be "1 - #150", even though a pair come in a box, since you only need one pair. ​ How much air pressure do I need in the air system to operate retracts? Normal operating pressure is between 80 psi. - 110 psi. After checking pressure and gear, if your system is still not working properly you may need more air volume. Adding a larger air tank or a second air tank may cure the issue. What kind of lubrication do I use in the air system components? Use white lithium or silicone grease only. Using other oils or types of grease will destroy the “o”-rings in the air system and void the warranty. There are only 2 components of the Air System that will need further lubrication: 1. retract mechanism air cylinder “o”-rings, and 2. air control valve “o”-rings. Can I buy individual replacement parts for my Robart Retracts or RoboStruts? Yes, Robart sells replacement parts for all of its products. CLICK HERE for a list of all Robart available Spare Parts. Please note. If you aren't able to locate your spare part, please CLICK HERE to ensure that you have a current list. If you know your part number you can also use the Robart Search Bar located in the top right on every Robart Page. Simply type in the Robart Part number and press enter. Occasionally spare parts are remade and the old spare part number becomes obsolete. The replacement part which can be found on our updated spare parts list will still fit your gear. It was likely redesigned to either accommodate more items or improve with new technology. ​ If you have an older version of our spare parts list, you may have trouble locating it on our website. When searching for a part, if the list you have contains a dash (-), try omitting the dash and searching again. The dashes have been removed on 99% of our spare parts to eliminate the confusion as some items did contain a dash and others did not. EXAMPLE: CUB-017P should be CUB017P How do I diagnose an air leak in my air system or retracts? In our website under “Sup port” , there is a troubleshooting guide on how to diagnose air leaks. You can also download our troubleshooting PDF he re . How do I send my Robart Retracts, RoboStruts, or Air System Components back for repair? In our website under “Support” , please fill out the repair form. Print the form and ship it with your items by either UPS or FedEx, or other track-able shipping methods, to Robart. ​ * Once a repair request is received, it can take up to an average of 3 weeks pending available parts and materials to make repairs. If you don't receive a phone call or email from us by 3 weeks after delivery, please follow through for an update. ​ We do not repair other manufacturer retracts and accessories. We do not repair actuators. If your actuator is damaged, it must be replaced. I ordered the wrong item. How do I return product merchandise? In our website under “Support” , please fill out the return form, print the form and submit the form for an authorization number. Once you receive the authorization #, ship back your items by either UPS or FedEx or other track-able shipping methods. Only products bought directly from Robart may be returned to Robart within 30 days of the purchase date. Products purchased from other merchants should be returned to that location . ​ Do you know when your order to X hobby shop is shipping? If you have a standing order from one of our suppliers, you MUST contact them directly. We will not comment on another customers order status. ​ How do I order a Modification to a Robart Retract or RoboStrut? Print off the dimension drawing that closely resembles the retract or strut you want modified. Mark up the drawing with your dimensi ons (using American standards such as inches) and email it, your name, and contact phone number to sales@robart.com . We do not modify other manufacturers gear and accessories. We do not modify degree of retract. ​ Where are the part numbers on your gear? Robart doesn't put item numbers on our parts and accessories because they are used in multiple applications. To identify your robart gear or accessory, start with the OEM gear finder and if you dont see the item there, use the aircraft by weight, starting with the weight and working through the filters. All gears and accessories have dimension drawings so you can compare what you have with our items. Once you find the right gear, you can use the spare parts list to locate replacement parts. ​ How do I edit an item to my existing order. Due to cost of shipping and return shipping, you must provide an item number to be added. If you do not know the item number, we will help you find it and send you a adjusted sales order to confirm. Robart is not responsible for shipping costs of miside ntified items should they need to be returned for exchange or credit. ​ To add an item to an order, please click here and fill out the form. Thank you.

Machine Shop - Request A Quote For engineering quotes click here. First name Last name Company Position Code Phone Select an Address Email Choose all that apply Materials Requird Aluminum Brass Bronze Carbon Steel Cast Iron Copper Stainless Steel Tool Steel Other Metal Plastic Plastic ABS Acrylic Delrin Laminates Medical Grade Nylon Polycarbonate Polyethylene Other Plastic Metal Services Prototyping CNC Welding Assembly Packaging Design Units Choose an option Application Choose an option Quantity Do you need to tap threads No Yes Please specify if your part has any internal or external threads. Robart will not bear any assembly risk if it is a non-standard thread, unless all assembly parts are produced and assembled here Give us more details Upload File File Size Max 15MB (3D CAD. *.step, *.stp, *.x_t, *.sldprt) Requests without proper file upload will not be processed. DO NOT upload compressed ZIP Files I accept terms & conditions Request a Quote Thanks! We’ll send you a price quote shortly.

Zap Prop 65 Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm. These chemicals can be in the products that Californians purchase, in their homes or workplaces, or that are released into the environment. Below are the items affected by Proposition 65 and the associated warnings ​

Machine Shop American Manufacturing since 1971. From R/C Landing gear to Thermoforming Molds and everything in between that can be cut, milled, drilled or tapped, we are you one-stop-shop for all your machining needs. Tri-Fold Shop Brochure C.N.C. Machining Rapid Prototyping Engineering Assembly

Troubleshooting | Electric Control Box The Electric Control Box can sometimes be a little tricky so, we have laid out some simple step by step tasks to help you troubleshoot your item and get you back on track. If you don't see what you are looking for here, please take a look at our " Support " page or, you can visit our " Contact " page and drop us a line. Thank you. To ensure everything is connected properly, we will start with a few standard check. ​ All Robart gear is designed to work on a 7.4V-9V system. Please ensure you are using the correct battery and it is fully charged. If you are using a higher voltage battery, you MUST use a 9V regulator. Make suure the dip switches on the control box are set to the proper setting. Rule of thumb. Unless the gear is tagged with something, set to "B" Make sure you are using all Robart gear and accessories. Using homemade extensions or other brand extensions could cause damaging issues and will void the warranty. Ensure the jumper is properly placed in the auxiliary battery location or, you have an auxiliary battery plugged in. Scroll below to see more about the jumper and its role. ​ Next, lets test the gear to see if you have a bad box or a bad actuator ​ Unplug all gear and make sure the jumper is in place. Plug in one of the gears onto the first port. Follow the instructions to turn this on. If the retract works, following the turn on and off instructions, test the other three ports as well. If it doesn't work, try another gear. If one of you gear is working in all the ports and one is not, you likely have a bad actuator. If all the gear are not working on an individual port, you likely have a bad control box. If none of the gear are working and you are getting a green light, it could be both the gear and the control box. ​ Please use the troubleshooting below as well to help narrow down your testing. What does it mean when I see two blinking red lights? This is an indication that there is an issue with your jumper. The jumper must be in place if you are not using an auxiliary battery. The location of the jumper is the same on both item #177 and item #177-RETRAX . Click on your control box to view this setup. If you lost or misplaced your jumper, you can purchase another one by clicking HERE .

Product Return Terms & Conditions We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will be happy to accept your return (if purchased directly from Robart) within 30 days, under the following terms: Return Policy Returned merchandise must be in unused condition and in its original packaging. The mounting of retracts, air tanks and air valves constitutes “used merchandise”. Most returns will be subject to a 25% restocking fee. Returns in poor condition may be refused or the restock fee may be increased to cover the cost of repairing and repacking the product to new condition. When packing your merchandise for return, please be sure all of the original packing materials and instruction sheets are included. Please note if an item is damaged in transit due to improper packaging, you may be charged for parts and labor to repair the item to new condition. Please provide the following information in your return either typed or printed legibly. Returned items are not guaranteed that the product will be accepted for an exchange or return. Freight is to be pre-paid on all returns unless you call to receive special authorization from Robart Mfg.. - A copy of your original invoice if purchased through a robart licensed dealer or distributor. If purchased directly through robart Mfg., please include your Invoice number or order number. - Your name, address, phone number and email address, if purchased anywhere other than directly through robart Mfg. Freight charges will not be refunded. The customer is responsible for insured shipping back to our facility. Please ship back by a tractable shipping company. (i.e. UPS or Fed-Ex) All warrantied products will be returned freight free within the United States. All warrantied products returned outside the US will incur a shipping charge to have the product shipped back. Returns sent COD will be refused. Sorry we can’t accept returns on Custom Made Retracts or Struts. In addition modifications made by customers will void the warranty and returns will be refused. Defective Merchandise If you receive a defective item please call us for return instructions. In most cases, we will accept the return and either fix or replace the item if warranty applies if returned within the 1 year from date of shipping applies. Please send a copy of the receipt along with the defective merchandise. Damaged Merchandise If a package has been damaged in shipping and it is apparent, please refuse the delivery. If you already accepted the package and discover that it has been damaged please call us immediately at 630-584-7616. Do not wait. There is a limited amount of time we can file a claim for damaged in shipping items. Please send all returns to the following address. DO NOT attention them to a specific individual unless that robart representative asked you to. Robart Mfg, Inc. - Returns 155 Oswalt Batavia, IL 60510 Ph: (630) 584-7616 Fx: (630) 584-3712