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Troubleshooting | Electric Control Box

The Electric Control Box can sometimes be a little tricky so, we have laid out some simple step by step tasks to help you troubleshoot your item and get you back on track. If you don't see what you are looking for here, please take a look at our "Support" page or, you can visit our "Contact" page and drop us a line. Thank you.

To ensure everything is connected properly, we will start with a few standard check.

  1. All Robart gear is designed to work on a 7.4V-9V system. Please ensure you are using the correct battery and it is fully charged.

  2. If you are using a higher voltage battery, you MUST use a 9V regulator.

  3. Make suure the dip switches on the control box are set to the proper setting. Rule of thumb. Unless the gear is tagged with something, set to "B"

  4. Make sure you are using all Robart gear and accessories. Using homemade extensions or other brand extensions could cause damaging issues and will void the warranty.

  5. Ensure the jumper is properly placed in the auxiliary battery location or, you have an auxiliary battery plugged in. Scroll below to see more about the jumper and its role.

Next, lets test the gear to see if you have a bad box or a bad actuator

  1. Unplug all gear and make sure the jumper is in place.

  2. Plug in one of the gears onto the first port. Follow the instructions to turn this on. If the retract works, following the turn on and off instructions, test the other three ports as well. If it doesn't work, try another gear.

  3. If one of you gear is working in all the ports and one is not, you likely have a bad actuator.

  4. If all the gear are not working on an individual port, you likely have a bad control box.

  5. If none of the gear are working and you are getting a green light, it could be both the gear and the control box.

Please use the troubleshooting below as well to help narrow down your testing.

 

What does it mean when I see two blinking red lights? 

This is an indication that there is an issue with your jumper. The jumper must be in place if you are not using an auxiliary battery. The location of the jumper is the same on both item #177 and item #177-RETRAX. Click on your control box to view this setup.

 

If you lost or misplaced your jumper, you can purchase another one by clicking HERE.

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